Frequently asked questions, tips & tricks

Easy designing of labels. Here you’ll find help, tips and tricks on how to use LabelAssistant Online.

If you don’t find an answer to your question or have a special query about LabelAssistant Online, just send us an e-mail at verkaufsteam-handel@herma.de.

Two speech bubbles in orange and blue with question marks, symbolizing communication and inquiries.

Getting started / General information

  • What is the purpose of HERMA LabelAssistant Online?

    Herma LabelAssistant Online is a program that lets you design and print your own Herma labels. It does not require downloading or installation.

    You can start off in one of three ways:

    1.       Enter an article number and start with a blank label.

    2.       Start with a design template.

    3.       Modify an *.lao template that has already been saved.

     

    Then you go to the workspace, where you have several options.

    For example, you can add a text field or set up a file for mail merge printing.

    Main Page Label Assistant Online
  • Where can I find information about the label?

    In the “Page view” area, to the right of the editing area and below the label sheet, you will find details about the label you have selected such as the article number, number of labels per sheet, paper format, label width and label height.

    Preview of a label design tool featuring blank labels along with details on item number, label size, and paper format.
  • How do I select a different label?

    When selecting a different/additional label, make sure that your current label design has been saved online or on your hard disk for later editing.

    Click on the “Back to overview” link under the language selection. 
    You can then enter a new article number or open a document that was saved on your hard disk.

    Buttons for file management, including 'Create New Label,' 'Open File,' and 'Save Online.
  • How do I return to the start page?

    Click on the large HERMA logo. This closes the current label and takes you back to the start page.

     

    HERMA logo with the text 'Office and Home' and a highlighted button 'Start'.
  • How do I get technical support?

    If you can’t solve your problem using our Help function, send your question by e-mail to verkaufsteam-handel@herma.de. Thank you!

  • Why isn’t LabelAssistant online displayed correctly?

    Please empty your browser cache. LabelAssistant online should then work correctly.

Note:

The design software is not optimised for mobile devices.

However, you can open it or send the link to yourself by email. To do this, click on "Send link". In this way you can open the software later on your desktop PC.

Send link